Frequently Asked Questions (FAQ)
1. What services does Destinations Ceylon offer? Destinations Ceylon specializes in inbound tour services in Sri Lanka, offering customized travel packages, hotel bookings, transportation, guided tours, adventure excursions, wildlife safaris, cultural experiences, and more.
2. How can I book a tour with Destinations Ceylon? You can book a tour through our website [destinationsceylon.com], by emailing us, or by contacting our customer service team. We recommend booking in advance to ensure availability.
3. Do you offer customized tour packages? Yes, we offer tailor-made travel experiences based on your interests, budget, and preferences. Contact us with your requirements, and we will design a personalized itinerary for you.
4. What is included in the tour packages? Our packages typically include accommodation, transportation, guided tours, and some meals. However, inclusions may vary based on the package you choose. Please check the specific tour details or contact us for clarification.
5. Do you provide airport transfers? Yes, we offer airport pickup and drop-off services for a seamless travel experience. Let us know your flight details, and we’ll arrange a comfortable transfer for you.
6. What payment methods do you accept? We accept bank transfers, credit/debit cards, and other approved online payment methods. Full payment is required before the commencement of services.
7. What is your cancellation policy? Cancellations must be made in writing. Depending on when you cancel, certain charges may apply. Please refer to our cancellation and refund policy for details.
8. Do I need travel insurance? We highly recommend purchasing travel insurance to cover unexpected situations such as cancellations, medical emergencies, or lost luggage.
9. What should I pack for my trip to Sri Lanka? Packing essentials include comfortable clothing, sunscreen, mosquito repellent, a hat, sunglasses, and appropriate attire for religious sites. If you’re planning adventure activities, bring suitable gear.
10. Do I need a visa to visit Sri Lanka? Most travelers require a visa to enter Sri Lanka. You can apply for an Electronic Travel Authorization (ETA) online before arrival. Please check with your local embassy or visit the Sri Lankan immigration website for updated requirements.
11. Is Sri Lanka safe for tourists? Yes, Sri Lanka is generally a safe destination for tourists. However, we advise travelers to follow local guidelines, respect cultural norms, and take standard travel precautions.
12. Can I modify my travel itinerary after booking? Changes to itineraries are subject to availability and may incur additional charges. Contact our team as soon as possible if you need modifications.
13. What are the best times to visit Sri Lanka? Sri Lanka is a year-round destination, but the best time depends on your preferred activities. December to April is great for the west and south coasts, while May to September is ideal for the east coast.
14. Can I book group tours with Destinations Ceylon? Yes, we offer group tours for families, friends, and corporate travelers. Contact us for special rates and customized group itineraries.