Terms and Conditions
1. Introduction Welcome to Destinations Ceylon (“Company”, “we”, “our”, “us”). These Terms and Conditions govern your use of our website [destinationsceylon.com] (“Website”) and our travel services. By accessing or using our Website and services, you agree to be bound by these Terms and Conditions. If you do not agree, please refrain from using our Website.
2. Services We specialize in inbound tour services in Sri Lanka, including customized travel packages, hotel bookings, transportation, excursions, and guided tours. All services are subject to availability and confirmation.
3. Booking and Payments
Bookings must be made through our Website, email, or authorized representatives.
A deposit may be required to confirm bookings.
Full payment must be made before the commencement of services.
Prices are subject to change without prior notice.
Payments can be made via bank transfer, credit/debit card, or other approved payment methods.
4. Cancellations and Refunds
Cancellations must be made in writing.
Cancellation fees may apply depending on the timing of cancellation.
Refunds, if applicable, will be processed within a specified period.
No refunds will be provided for no-shows or last-minute cancellations.
5. Travel Insurance
We strongly recommend that all travelers purchase travel insurance to cover unexpected cancellations, medical expenses, and other travel-related risks.
6. Liability and Disclaimers
We act as an intermediary between customers and third-party service providers (hotels, transport services, tour guides, etc.).
We are not responsible for service failures, delays, or disruptions caused by third parties.
We are not liable for any injury, loss, damage, or inconvenience resulting from travel-related incidents, including natural disasters, political unrest, or force majeure events.
7. Traveler Responsibilities
Travelers must ensure they have valid passports, visas, and required travel documents.
Travelers must adhere to local laws, customs, and COVID-19 regulations (if applicable).
We reserve the right to refuse service to individuals engaging in unlawful or disruptive behavior.
8. Intellectual Property
All content, including text, images, logos, and trademarks, on our Website is our property or licensed to us.
You may not use, reproduce, or distribute any content without our written permission.
9. Privacy Policy We value your privacy. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.
10. Governing Law These Terms and Conditions are governed by and construed in accordance with the laws of Sri Lanka. Any disputes shall be subject to the exclusive jurisdiction of Sri Lankan courts.
11. Amendments We reserve the right to update or modify these Terms and Conditions at any time. Your continued use of our Website constitutes acceptance of the revised terms.
12. Contact Information For any questions regarding these Terms and Conditions, please contact us at: